Mercedes Parts Centre
Need a part? Call us now on 020 8524 9922

 FAQ

Which models of Mercedes do you stock parts for?
We stock Mercedes spare parts for all models and ages. Whether you need to replace a damaged or faulty engine or gearbox, or replace suspension components, some bodywork or interior trim, we can find the right part for the job.

Just get in touch with details of what you need, and we can provide a price and details of how quickly we can get it to you.

What guarantees do you offer?
We offer a minimum of 30 days' guarantee on all parts supplied, and many come with 60 or 90 days' guarantee. Please get in touch for warranty details on specific items.

How do I order?
You can order parts by telephone or by filling in our online form. Please call 020 8524 9922 between 9.30am and 6.00pm Monday to Saturday. We accept all major credit cards.

How quickly are parts delivered?
We have earned a reputation for dealing with mail, telephone and worldwide orders promptly and efficiently – usually the same day or next. We will always do all we can to keep your car on the road by getting parts to you as quickly as possible.

What happens if a part supplied is faulty?
In the unlikely event of you receiving a faulty part, simply contact us to let us know and we will tell you what to do next.

Usually we will ask you to return the faulty part and either dispatch a replacement or, if we do not have one available, order one in or arrange for an immediate refund.

Where are you based?
We are based in London but provide a national and international service to Mercedes trade and owners.

To visit the Mercedes Parts Centre, you can find us just off the A406, next to the main local Audi agent in Hall Lane, Chingford.

Our full address is:

The Mercedes Parts Centre
Chingford Industrial Centre
Hall Lane
Chingford
E4 8DJ

You can call us on  020 8524 9922 or contact us online.